Establish goals and priorities for my team and direct the efforts of staff toward accomplishment of objectives.
Recognize and act on growth opportunities to advance the hospitalâ™s mission and vision.
Resolve problems quickly and in a manner that preserves the integrity of those involved.
Inspire staff to move in a direction that supports the strategic plan, promotes evidence-based practice and supports teamwork and respect for diverse interests, needs and values.
Place patient safety at the center of all leadership decisions made.
Accept accountability for problem-solving issues and work with members of the healthcare team to resolve concerns.
Identify my own knowledge deficits and assume responsibility for personal conduct and professional development.
Utilize critical thinking skills to analyze problems and develop solutions that align with the organizationâ™s mission, vision and values.
Proactively monitor key performance indicators and make appropriate adjustments to processes.
Plan, implement and evaluate schedules in accordance with patient needs.
Leverage the strengths and skills of others in order to increase efficiency and effectiveness.
Utilize work time effectively and adhere to established deadlines.
Establish forms of communication to keep staff apprised of activities and practice changes.
Attend all organizational meetings, in-services and mandatory training in order to remain aware of all activities and changes and provide information to my staff.
Communicate well both verbally and in writing to clearly articulate and support opinions and conclusions.
Provide suggestions, insights and performance feedback in a manner that is constructive and actionable.
Highlight successes as well as areas of growth when providing feedback.
Actively solicit opinions from others before drawing conclusions.
Select and attract outstanding staff that upholds the mission, vision and values of Shawnee Mission Health.
Offer challenging growth opportunities to associates in order to develop their career goals.
Contribute to the growth of others by mentoring and providing constructive feedback.
Provide in the moment feedback and conduct annual reviews to keep staff abreast of performance, celebrate success and identify any need for improvement.
Keep direct supervisor abreast of successes and need for assistance.
Establish a process for daily leader rounding on patients, associates and key stakeholders.
Manage associate concerns in a timely manner and assure them that appropriate actions have occurred.
Resolve patient satisfaction concerns in a timely manner, ensuring that they have been thoroughly addressed and appropriate actions have occurred