Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Occ Summary

Provide psychosocial assessments, information, intervention, and discharge planning to patients and families to assist the m in coping with their hospitalization, illness, diagnosis, and/or life situation and meet the continuing needs of patients post hospitalization.

Work Performed

• Heavy focus on resource connection for patient
• Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation.
• Formulate, develop, and implement a plan utilizing appropriate social work interventions.
• Collaborate with the health care team and involve the patient/family in the development and implementation of plans.
• Facilitate discharge planning across a multidisciplinary care continuum in which includes interacting with consulting physicians, third party payer and other health care providers to facilitate movement of the patient through the system and arrangement of an appropriate discharge plan.
• Provide education and interventions to patients and families to enhance or restore the capacity for social functioning.
• Maintain working knowledge of and liaison with community agencies
• Provide information about and linkages to appropriate community services;
• Participate in area activities related to health and social services as appropriate.
• Under the supervision of a LCSW, assist with screening, identification and management of victims of abuse, neglect, domestic violence, rape, etc.
• Make referrals as appropriate and serves as resource for the healthcare team.
• May participate in on-call or after-hours coverage.
• Document findings, plan, and actions taken according to departmental guidelines and standards.
• Participate and represent social work perspective in multidisciplinary teams, rounds, etc.
• Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.
• Serve as a patient advocate.
• Maintain records and statistics in accordance with department policies. Attend and participate in staff, committee, department, and other administrative meetings.
• Participate in department and hospital continuous quality improvement efforts.
• Keep current with social work and health care developments and seek to increase further enhancement of job related knowledge.
• Provide education to other health care professionals.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills.
• Strong interpersonal skills; ability to collaborate well.
• Solid knowledge of social work practice: strong assessment, interview and counseling skills.
• Self directed; ability to work independently; ability to multi-task
• Ability to prioritize work assignments and manage time efficiently.
• Strong knowledge of governmental and private organizations and community resources.
• Basic computer skills

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires a minimum of a Bachelors in Social Work from CSWE accredited school of social work. Masters of social work from an accredited school of social work or LCSW-A.

Experience

One or more years of experience in health care setting or social agency; can include social work internship.

Degrees, Licensures, Certifications

N/A

Job Code: 00005098 SOCIAL WORKER
Job Level: E2

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas--an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.